Austin, TX – November 5, 2012 – Dovetail Software, a leader in SaaS HR Service Delivery and Case Management solutions, is named one of the top HR technology companies to watch for its Dovetail Support Suite for HR solution.
In The Technology Value Matrix – Second Half 2012 Human Resources report, Nucleus Research evaluates HR solution providers on functionality and usability, the two core measures that it has found indicate an application’s ability to deliver initial ROI and ultimately maximum value over time. Companies can use the Matrix to assess their investment short list as well as to evaluate the case for maintaining an existing product that may lag behind the value offered by other options.
“We are thrilled to be recognized as an emerging HR technology leader,” said Stephen Lynn, CEO of Dovetail Software. “Industry endorsement and feedback from HR leaders and customers validates we’re headed in the right direction.”
Dovetail Software combines HR Case Management, Knowledge Management and Employee Self Service to allow HR teams to handle a higher volume of employee needs without increasing headcount. Dovetail Support Suite for HR Version 4, launched in October 2012, includes a completely overhauled user interface with a cleaner layout, improved navigation and modern social features encouraging immediate user adoption.
“Dovetail Support Suite Version 4 really focuses on usability. The functionality has been there, but I think this release offers the combination of usability and functionality Nucleus noticed.” says Kane Frisby, Chief Strategy Officer.
About Nucleus Research
Nucleus Research is a global provider of investigative, case-based technology research and advisory services that provide real-world insight into maximizing technology value. For more information, visit NucleusResearch.com or follow them on Twitter @NucleusResearch.
About Dovetail Software
Dovetail Software delivers SaaS HR case management and service delivery solutions that manage and track employee interactions with HR—including employee grievances and general policy questions, payroll and benefits, recruiting-related questions and compliance issues. Dovetail customers cite cost reduction of supplying support, increased productivity, access to complete records of employee interactions with HR, and visibility into analytics that help them improve their processes as key product benefits. For more information, visit www.dovetailsoftware.com or follow us on Twitter @Dovetail.