Bothell, Wash., December 15, 2014 — TalentWise, Inc., a leading Hiring Process Management (HPM) solutions provider for the Human Capital Management (HCM) industry, announced today that HRO Today has recognized the company as a top 10 provider in the 2014 Baker’s Dozen Customer Satisfaction Ratings, and TalentWise CEO Todd Owens has been named a 2014 Superstar Provider by HRO Today.
For the 7th consecutive year TalentWise has been named a “leading provider” and “best choice” of outsourced background screening services, earning a top spot for Overall Best Background Screening Providers, 2014. HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services.
TalentWise CEO Todd Owens has been named a 2014 Superstar Provider by HRO Today for the fourth time. This award honors the strongest leaders, highlighting HR luminaries and their accomplishments that are shaping the industry. Superstars were nominated externally and by the HRO Today editorial staff.
“As the background screening industry has become fiercely competitive in recent years, it’s important now more than ever for technology to be a driving force of the process,” says Debbie Bolla, executive editor of HRO Today magazine. “With its innovative platform, it’s no surprise that TalentWise continues to be recognized by its clients with a coveted spot on our 2014 Baker’s Dozen Customer Satisfaction Ratings for screening.”
TalentWise too had research done to measure customer satisfaction. The Net Promoter Survey (NPS) was distributed to TalentWise’s entire customer base resulting in record response rates and satisfaction metrics, with an NPS score of 48. As a point of comparison, it’s been reported that the 2013 software industry NPS average is 29.
“At TalentWise, we are a customer-centric organization at every level, in every function across our organization. The customer really does come first,” said Todd Owens, CEO of TalentWise. “We’re thrilled to be recognized as an industry leader for the seventh consecutive year, and I’m honored to be named a Superstar Provider for the fourth time. I look forward to continuing to delight our customers with smart hiring solutions and best in class service.”
This news comes on the heels of TalentWise announcing another breakthrough service, TalentWise Hire Admin, at the HR Technology Conference and Exposition in October. Admin is a new self-service experience that empowers HR professionals to rapidly tailor their hiring processes based on their organization’s and candidate’s needs. Admin enables HR to easily design their own corporate-branded portals, create and edit e-mail templates, manage hiring process workflows, deliver custom and government new hire forms, and provide training videos directly to candidates, across all popular devices, anywhere, anytime.
About TalentWise
TalentWise, Inc. is a technology company transforming the way HR manages offer letters, screens, and onboards new hires. TalentWise built a SaaS platform that streamlines the hiring process with compliance built in, resulting in a highly efficient and great hiring experience for HR and candidates. The single solution is delivered in the cloud so it’s available anywhere, anytime, on nearly any device. TalentWise has made Workforce Management Magazine’s “Hot List” for the last seven years, is named a “leading provider” and “best choice” by HRO Today for the last seven years, and won the CEO World Award for Company Growth and New Product Innovation. For more information about TalentWise, please visit http://www.talentwise.com
About HROToday
HRO Today offers the broadest and deepest reach available anywhere into the Human Resources industry. Our magazines, web portals, research, e-Newsletters, events, and social networks reach over 140,000 senior-level HR decision makers with rich, objective game-changing content. Our number one strength is our reach. HR leaders rely heavily on the HRO Today’s Baker’s Dozen Rankings across seven different categories when selecting an HR service provider. For more information on HRO Today, visit www.hrotoday.com
About SharedXpertise Media
SharedXpertise is the leader in providing media, summits and forums that develop professional practices in the areas of corporate responsibility, human resources and financial management. Its media offerings include print and online publications; its summits are conferences and its forums offer association membership programs. SharedXpertise serves strategy-level corporate executives in the human resources, finance, compliance and sustainability professions in North America, Europe and Asia.
Media Contact:
Karen Redetzki
425.974.8947
kredetzki(at)talentwise.com
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Related Links:
http://www.TalentWise.com
http://corp.TalentWise.com/blog
https://twitter.com/TalentWise
https://www.linkedin.com/company/TalentWise
https://www.facebook.com/TalentWiseHR
http://www.hrotoday.com/
http://www.hrotoday.com/news/talent-acquisition/screening-selection/2014-bakers-dozen-customer-satisfaction-surveys-screening/
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