“Managing Millennials” webcast explores alternatives to traditional organizational model for empowering millennial workers
Washington, D.C. – September 23, 2010 – The Human Capital Institute (HCI), the global association for strategic talent management, announced today that author and respected management thought leader Dr. Gary Hamel will be the featured speaker during the webcast “Managing Millennials: The ‘Employees First, Customers Second’ Experiment.” The event will take place Monday, October 4, from 11 – noon ET.
The free webcast will include a one-hour live presentation between Professor Hamel and Vineet Nayar, CEO of HCL Technologies, Ltd., the India-based global information technology services company. Nayar recently authored the book Employees First, Customer Second: Turning Conventional Management Upside Down (Harvard Business Press, June 2010).
The second in a series of webcasts with Dr. Hamel on “Reinventing Management for the 21st Century,” this presentation will explore the impact of managing the new generation of Web-savvy employees. Over the past five years, HCL Technologies has engaged in a company-wide experiment to test an alternative to the traditional organizational model — one more closely aligned with the new workforce. The company has inverted the management pyramid, making management as accountable to employees as employees are to managers. Financial and other information — including the 360-review of the CEO himself — has been made widely available. Front-line employees – many in their 20s – are empowered to drive organizational change, while Vineet provocatively talks about “destroying the office of the CEO.” The result: more satisfied customers and robust financial results, including 20 percent year-on-year growth during the economic downturn.
Registration for this free event can be found at http://www.hci.org/lib/managing-millennials-employees-first-customer-second-experiment
About the MIX
The Management Innovation eXchange (The MIX) is based on the premise that management is nothing less than the technology of human accomplishment. But after 100 years of incremental tweaks, it now needs to be reinvented for a new age. Designed as a collaborative platform, the MIX brings together CEOs, academics, and management experts with executives and managers — indeed, anyone with ideas on how to make management better suited to cope with the 21st century, organizations that are as resilient, inventive and inspiring as the people who work within them. For more information, please visit www.managementexchange.com
About HCL Technologies, Ltd.
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 26 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of ‘Employee First’ which empowers our 64,557 transformers to create real value for our customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.7 billion for the year ended as of June 30, 2010. For more information, please visit www.hcltech.com.
ABOUT THE HUMAN CAPITAL INSTITUTE (HCI)
HCI is the global association for strategic talent management and new economy leadership, and a clearinghouse for best practices and new ideas. Our network of expert practitioners, Fortune 1000 and Global 2000 corporations, government agencies, global consultants and business schools contribute a stream of constantly evolving information, the best of which is organized, analyzed and shared with members through HCI communities, research, education and events. For more information, please visit www.hci.org.
PRESS CONTACTS:
Company Name: HCL Technologies, Ltd.
Press Contact: Kirsten Paragona
Phone: 978-356-3342
Email: [email protected]
Website: http://www.hcltech.com
Company Name: Human Capital Institute (HCI)
Press Contact: Angela Young
Phone: 866-538-1909
Email: [email protected]
Website: http://www.hci.org
Links: http://www.hci.org/lib/managing-millennials-employees-first-customer-second-experiment