ACS, A Xerox Company, Expands My Medicare Advocate Network with Humana Inc. and WellPoint, Inc.
DALLAS, May 17, 2011 — Affiliated Computer Services, Inc. (ACS), A Xerox Company (NYSE: XRX), today announced the expansion of the My Medicare Advocate® network following the participation of national health benefits companies, Humana Inc. and WellPoint, Inc.
My Medicare Advocate helps retirees select the most appropriate Medicare coverage for their individual needs by combining call center representatives, a Web portal with user-friendly decision tools, and a range of written communication materials, including brochures and enrollment guides. It is a complete package of services, which frees employers from handling complex retiree medical enrollment and administration issues.
As the anchor companies for My Medicare Advocate, Humana and WellPoint affiliated health plans provide their group and individual Medicare insurance products to participants in the network. With more than 20 additional carriers, their plans provide retirees in all 50 states and Puerto Rico with access to lists of their Medicare plans.
“Humana and WellPoint affiliated health plans are leaders in providing Medicare insurance programs, which means retirees and their families can choose from premier plans that provide the most meaningful benefits,” said Jeff Clay, chief operating officer of My Medicare Advocate at ACS.
ACS also announced it is teaming up with DestinationRx, Inc. to provide Medicare plan comparison and enrollment tools, and Connextions Inc. to offer retiree medical call center services for My Medicare Advocate. DestinationRx and Connextions seamlessly work together in support of My Medicare Advocate, providing call center employees with immediate access to retirees’ information.
DestinationRx has helped more than 9 million beneficiaries learn about, compare among, and enroll in Medicare plans. Its technology powers the Medicare.gov website, toll-free Medicare call center, and leading Medicare insurance plans.
Connextions has a decade of experience in direct-to-consumer health insurance. For My Medicare Advocate, Connextions has deployed highly trained and experienced call center agents to support retirees. Connextions assigns licensed agents to specific retiree groups; these agents also make proactive calls to ensure user satisfaction.
For more information on My Medicare Advocate visit: http://www.mymedicareadvocate.com.
About Xerox
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 134,000 people of Xerox serve clients in more than 160 countries. For more information, visit
http://www.xerox.com, http://news.xerox.com, http://www.realbusiness.com or http://www.acs-inc.com. For investor information, visit http://www.xerox.com/investor.
Media Contacts:
Ed Gadowski, ACS, A Xerox Company, +1-201-902-2825,
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Amber Rinehard, Text 100 for Xerox, +1-585-697-2619, e-mail protected from spam bots
CMS ID: Y0071_11_12241_U File & Use 04/09/2011
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Xerox®, XEROX and Design® and My Medicare Advocate® are trademarks of Xerox Corporation in the United States and/or other countries.
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