AUSTIN, TX — October 1, 2012 — Dovetail Software, a leader in SaaS HR Service Delivery and Case Management solutions, today announced that it will be launching a new version of Dovetail Support Suite for HR at the HR Technology Conference & Exposition in Chicago on October 8, 2012.
Dovetail Support Suite for HR Version 4 includes a completely overhauled user interface (UI), focused on simplicity while creating more social interactions between users. With photo avatars and case flow designed with conversations in mind, the new UI creates a more personal experience for HR agents and employees. The cleaner layout, improved navigation and modern social features minimize training needs and encourage immediate user adoption.
“We wanted to create a more personal and social experience for users. The new UI features elements similar to popular social applications making interactions between HR and employees feel more conversational with a human touch.” explained Chad Myers, Director of Development, Dovetail Support Suite Products.
Dovetail Support Suite for HR Version 4 allows HR teams to handle a higher volume of employee needs without increasing headcount. By combining HR Case Management, Knowledge Management and Employee Self Service, companies are able to do a better job of tracking and managing HR-related issues and requests.
“Version 4 delivers a more dynamic and engaging platform, which fosters user adoption and ultimately helps HR achieve its business goals more rapidly.” said Stephen Lynn, CEO of Dovetail Software. “We are looking forward to showcasing it at the HR Technology Conference and Exposition.”
The HR Technology Exposition is October 8 — 9, 2012 at McCormick Place in Chicago, IL. Demonstrations of Dovetail Support Suite for HR Version 4 will be available at the Dovetail booth #659.
About Dovetail Software
Dovetail Software delivers SaaS HR Case Management and Service Delivery solutions that manages and tracks employee interactions with HR—including employee grievances and general policy questions, payroll and benefits, recruiting-related questions and compliance issues. Dovetail customers cite cost reduction of supplying support, increased productivity, access to complete records of employee interactions with HR, and visibility into analytics that help them improve their processes as key product benefits. For more information, visit www.dovetailsoftware.com