Fosway Group Recognizes SmartRecruiters as a Strategic Leader in the Fosway 9-Grid™ for Talent Acquisition

San Francisco – April 29, 2021 – SmartRecruiters announced today that it has been recognized as a Strategic Leader, the highest category rating, in the 2021 Fosway 9-Grid™ for Talent Acquisition.

The Fosway 9-Grid™, EMEA’s only market analysis model for Next Generation HR, Talent and Learning, is based on 25 years of independent research and rates providers on five dimensions: Performance, Potential, Market Presence, Total Cost of Ownership and Future Trajectories across the market.

David Wilson, CEO of Fosway said, “In our 9-Grid™ for Talent Acquisition last year there were no Strategic Leaders. SmartRecruiters’ continued growth in Europe as well as its commitment to innovation – particularly against a backdrop of real turmoil in recruitment as a result of COVID-19 – demonstrates real strides forward, both for them as a provider in the market, and for the talent acquisition market as a whole.”

By definition, Strategic Leaders provide a strong suite of capability and highlight a very good track record of enterprise win rate, customer delivery and advocacy. The following factors influenced SmartRecruiters ranking: consistently high levels of customer satisfaction, a platform with a robust set of core features, and a proven track record of winning global enterprise deals. SmartRecruiters closed a record year in 2020 with a 9.2/10 CSAT score, +43 in-product NPS, and 50% year-over-year business growth. SmartRecruiters also added 200 new global enterprise customers representing a variety of industries including retail, government, health care, manufacturing and tech.

“We are honored to be recognized as a Strategic Leader in the Fosway 9-Grid™ for Talent Acquisition,” said Jerome Ternynck, Founder & CEO of SmartRecruiters. “While 2020 was a challenging year, many companies leveraged the lower hiring volumes to accelerate digital transformation in recruiting. Specifically by replacing outdated technology with modern talent acquisition suites that bring the necessary efficiency and automation needed to help companies hire the best talent at scale in the new world of work.” 

SmartRecruiters spent 2020 helping companies pivot and thrive in remote hiring. SmartRecruiters R&D teams quickly innovated and launched a new platform for remote hiring with the collaborative tools needed for teams to succeed. By the end of the year, SmartRecruiters shipped 150 new product features such as the Internal Mobility Portal to hire internal talent, Remote Jobs posting feature, Workflows and Tasks to stay on top of recruiting tasks, SmartMessage text recruiting to reach candidates on the go, SmartPal recruiting chatbot to automate repetitive work, SmartJobs advertising as a service, video interview integrations, and more. The company is proud to share that in the annual customer survey,  9 out of 10 users say SmartRecruiters improved their ability to hire remotely.

Used by 4,000+ brands globally to attract, select, and hire top talent, SmartRecruiters offers a modern enterprise-grade talent acquisition platform with comprehensive recruitment marketing & candidate engagement capabilities, meeting the needs of recruiting and HR operation professionals from source to hire.

The Fosway report is available for download at