Profiles International Reports that Most Productive Companies Have Extreme Customer Focus

Austin, TX (PRWEB) December 29. 2009 — Profiles International, a global leader in employment evaluation and human resource management assessment tools, reports that the most productive companies in America continually invest in learning about their customers’ needs and invest in training to sell to those needs.

“Regardless of the economy, the most productive companies in this country provide sales training and product training for their employees. While other companies might decide to cut costs by eliminating training, the most productive companies continue to focus on it,” says Bud Haney, co-founder and president of Profiles International. “These companies engage in activities that result in larger sales, an accelerated sales cycle, and optimization of selling time and activities.”

Such activities include 360-degree feedback tools to help sales managers better understand their teams’ internal capabilities and assign the appropriate resources to the right projects, asking customers in-depth questions to gain a thorough understanding of their businesses before making sales presentations, and training their salespeople to offer unique solutions to customer problems rather than one-size-fits-all solutions.

“Business leaders so often believe that productivity and success in the marketplace are dictated by chance rather than by actual, quantifiable behaviors. We want companies to understand that there are concrete steps they can take to increase their abilities to succeed,” says Dario Priolo, Managing Director of the Profiles International Research Institute.

About Profiles International, Inc.
Profiles International is the world’s leader and innovator in selecting and developing high-performance workforces. Profiles International does this through innovative human resource management solutions and a comprehensive suite of employment assessments that help companies worldwide gain a competitive advantage by selecting, hiring, retaining, and developing great talent. Profiles International is the preferred choice of many of the largest companies because of the quality of its products and services, and its consistent revalidation of its diverse collection of employment assessments. For more information about Profiles International’s suite of human resource management solutions, visit

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