Profiles International

Profiles International Announces PrimeLending as a 2009 Outstanding Client Winner

By HR Vendor News | January 20, 2010

Waco, TX, January 20, 2010 — Profiles International recognizes PrimeLending as a 2009 Outstanding Client. During their three years as a client, PrimeLending has been engaged with Profiles’ assessment program from the executive tier to the supervisor level. Jim Sirbasku, CEO of Profiles International, said, “Armed with our workforce management solutions, PrimeLending is able to…

Profiles International Reports that Most Productive Companies Have Extreme Customer Focus

By HR Vendor News | December 29, 2009

Austin, TX (PRWEB) December 29. 2009 — Profiles International, a global leader in employment evaluation and human resource management assessment tools, reports that the most productive companies in America continually invest in learning about their customers’ needs and invest in training to sell to those needs. “Regardless of the economy, the most productive companies in…

Profiles International Finds Interpersonal Skills Accurate Predictor of Managerial Success

By HR Vendor News | December 17, 2009

Austin, TX (PRWEB) December, 17, 2009 — Profiles International, a global leader in employment evaluation and human resource management assessment tools, says that a manager’s interpersonal skills can be an accurate predictor of effective management. According to Profiles, some signs of incompetent managers include poor communication skills, poor relationship-building skills, insufficient ability to develop others,…

Profiles International Identifies the Most Productive Companies and What Makes them Work

By HR Vendor News | December 8, 2009

AUSTIN, TX (PRWEB) December 9, 2009 –- Profiles International, a global leader in employment evaluation and human resource management assessment tools, has released a report entitled “America’s Most Productive Companies.” The report provides information on the factors that drive sales force productivity in large organizations. The information is divided into two sections: a synthesis and…

Sitel Implements New Technology to Identify Ideal Customer Service Agents

By HR Vendor News | December 2, 2009

AUSTIN, Texas/December 3, 2009 -– Sitel, a leading global business process outsourcing (BPO) provider, today announced its implementation of customized employment assessment software from Profiles International. Profile XT™ from Profiles International tests a potential agent’s professional skill level through a measure of the candidate’s thinking and reasoning style, behavior traits and occupational interests. “As the…

Profiles International Releases Executives Guide to Employee Assessments

By HR Vendor News | November 18, 2009

Austin, TX (PRWEB) November 18, 2009 – Profiles International, a global leader in employment assessments and talent management solutions, has released their latest report “The Executive’s Guide to Employee Assessments.” This new report outlines the different types of assessments available to executives, ways to use such assessments, and keys to selecting the right assessments for…

Profiles International Finds Empathy Crucial to Building Loyal Customer Base

By HR Vendor News | November 9, 2009

Austin, TX (PRWEB) November 10, 2009 – Profiles International, a global leader in employment evaluation and human resource management assessment tools, says that empathy is a key characteristic for customer-facing employees in companies seeking to build loyal customer bases. “Even if your customer service employees can’t fix the customers’ problems, they should still do everything…

ISM Employment Index spikes, Profiles International Emphasizes the Importance of Smart Hiring

By HR Vendor News | November 4, 2009

Austin, Texas (Nov. 5, 2009) – As the economy takes a turn for the better and companies once again are hiring, Profiles International encourages employers to hire people who will help the company excel, not just to fill a job. This comes after the Institute for Supply Management (ISM) released October Employment Index numbers yesterday.…

Profiles International Identifies Eight Signs of Incompetent Managers

By HR Vendor News | October 26, 2009

Austin, TX, Oct. 27, 2009 -– Profiles International, a global leader in employment evaluation and human resource management assessment tools, has released a report identifying eight signs of incompetent managers. Along with the signs of managerial incompetence, the report also offers practical remedies for management training to help managers achieve greater success. Highlighting information gleaned…

Profiles International Identifies Crucial Behaviors for Customer-Facing Employees

By HR Vendor News | October 19, 2009

Austin, TX (PRWEB) Oct. 20, 2009 -– Profiles International, a global leader in employee assessments and talent management solutions, has released a report highlighting six crucial behaviors for employees who are directly responsible for customer service. The report suggests that customer loyalty is critical to business success since the lifetime value of a loyal customer…